Refer A Client

Employers/Service Providers

Learn to Build Literacy

for Workplace Success

Building Literacy for Workplace Success
Learn to recognize gaps and support skills development

Our self-directed, online learning series is designed for community members, employers, and employment service providers. Through ten short, interactive modules, you’ll gain the skills and knowledge to understand what literacy means, why it matters, and how to support employees and job seekers in their literacy journey. This series will help you start conversations, recognize gaps, and take practical steps that make a real difference in workplaces and communities.

Course 1

Understand Literacy

Learn to discuss literacy and its impact on job seekers, workers, and communities and find out how you and others can address it.

Three learning modules

  • What is Literacy?
  • Why it Matters
  • What You Can Do

Duration:  30 to 45 minutes

Course 2

Recognize Skill Gaps

Learn to describe the four skills associated with literacy (digital, numeracy, reading, writing) and recognize potential gaps.

Four learning modules

  • Digital Skills
  • Numeracy Skills
  • Reading Skills
  • Writing Skills

Duration:  30 to 45 minutes

Course 3

Take Action

Learn to employ effective strategies to discuss literacy with job seekers or employees and provide appropriate support.

Three learning modules

  • Start the Conversation
  • Provide Support
  • Learn More

Duration:  30 to 45 minutes